A supportable project baseline
Strapi version, Node runtime, database, plugins, custom code and environments are inventoried.
All support services
Operational support around your Strapi project
Support the Strapi application—and the custom stack around it.
We help with upgrades, content models, APIs, integrations, deployments and the frontend responsibilities that sit outside standard vendor support.
No passwords needed for the first conversation.
What this service is for
Strapi projects combine CMS configuration, custom code, data, infrastructure and a separate frontend. Webmasters.my supports that implementation context as a whole.
The change we are working towards
From uncertainty to a website your team can confidently own.
Upgrade readiness
Breaking changes, customisations and data considerations are reviewed before migration work.
Full implementation support
CMS issues can be investigated alongside frontend, integration and infrastructure context.
What we can cover
A clear scope around the work that matters.
Final coverage depends on the current website and the level of support agreed after review.
01
Strapi application care
Maintain the CMS implementation.
- Version and dependency review
- Content-type and permission support
- API and webhook investigation
- Plugin and custom-code assessment
02
Upgrade and migration
Plan controlled changes between versions and environments.
- Upgrade-tool assessment
- Breaking-change review
- Data and configuration migration planning
- Regression checks
03
Connected stack support
Address the systems around Strapi.
- Frontend integration
- Build and deployment workflow
- Database and environment coordination
- Observability and incident context
How we begin
Understand first. Then change what is safe to change.
Inventory the project
We review versions, code, data, hosting, environments and the consuming frontend.
Separate platform from custom work
Vendor-covered issues, implementation issues and technical debt are identified clearly.
Maintain through controlled releases
Upgrades and changes are tested against content operations, APIs and the public frontend.
A good fit for
- Self-hosted Strapi projects
- Strapi Cloud projects with custom frontends
- Projects planning a major Strapi upgrade
- Inherited Strapi implementations
Important boundaries
- Strapi's own support coverage varies by subscription and excludes areas such as custom development and frontend issues.
- Data migration and third-party plugin behaviour require project-specific review.
- EOL versions may need an upgrade project before routine support.
01How is this different from Strapi vendor support?+
Vendor support covers defined Strapi product matters according to your plan. Implementation support can include custom code, frontend, infrastructure and integrations that vendor support may exclude.
02Can you help migrate Strapi 4 to Strapi 5?+
Yes, subject to discovery. The migration route depends on plugins, custom code, APIs, data, frontend assumptions and the project's current version.
03Do you support Strapi Cloud and self-hosted projects?+
We can assess both. The infrastructure responsibilities, access and vendor coverage differ, so the support boundary is confirmed during discovery.
04Can you maintain the frontend too?+
Yes, when the frontend technology and repository are supportable. We deliberately review the CMS-to-frontend journey rather than treating Strapi in isolation.
A useful first step
Let’s understand what your website actually needs.
Share the public website and the concern on your mind. A person from our Malaysian team will review the context and recommend a sensible next step.
Request my website review