Website care status
LiveW
yourwebsite.myEverything looks healthy
HealthGood
Security check passedCore and plugins are current
TodayFresh backup completedRestore point verified
2h agoContent request scheduledYour team has it in hand
NextWebsite care, without the worry
Your website. Quietly taken care of.
Updates, security, content changes and technical support—handled by one dependable Malaysian team, so you can stop wondering what might break next.
No website access needed. No technical preparation. No hard sell.
Backed by Orangesoft600+ web projects and Malaysian expertise since 2007
Nothing for you to chase. We keep the rhythm moving.
Experience behind your care team
600+web projects behind the team
Since 2007building for Malaysian organisations
22in-house specialists at Orangesoft
Small businesses ✦Marketing teams ✦E-commerce ✦Corporate websites ✦Associations ✦Education ✦Non-profits ✦Growing organisations ✦Small businesses ✦Marketing teams ✦E-commerce ✦Corporate websites ✦Associations ✦Education ✦Non-profits ✦Growing organisations ✦
You may already feel the warning signs
If the website depends on you remembering everything, it is not really being managed.
Updates keep slipping down the list
Nobody clearly owns security and backups
Small changes take too long to arrange
You only hear about problems from customers
The previous developer is no longer available
The website works, but is not improving
What peace of mind means
Care you can feel.
Work you don’t have to chase.
A dependable website is not one big fix. It is a steady rhythm of updates, checks, improvements and responsive human support.
01
Always current
We keep your website software, content and essential integrations moving with your organisation.
02
Always recoverable
Backups and restore readiness mean a problem does not have to become a prolonged crisis.
03
Always watched
Routine health, security and performance checks help us catch issues before your customers do.
04
Always human
A real Malaysian team translates your request into action—without making you manage the technical details.
One team, every website need
From the quiet essentials to the next big improvement.
Tell us what needs attention in plain language. We will bring in the right designer, developer or care specialist.
Explore all support servicesWebsite care & security
The quiet essentials that keep your website healthy and ready.
- CMS updates
- Backups
- Security checks
- Uptime care
Content & design updates
Keep information accurate, campaigns fresh and your brand looking considered.
- Page updates
- Graphics
- Landing pages
- Campaign support
Technical support
Get dependable help for fixes, forms, integrations and everyday development needs.
- Bug fixes
- Forms
- CRM links
- Custom development
Performance & improvement
Turn maintenance into momentum with regular speed, UX and conversion improvements.
- Speed
- SEO hygiene
- UX improvements
- Recommendations
Easy from day one
A calm start.
A reliable rhythm.
1
Understand
We check the website
We review its platform, condition, priorities and the level of attention it really needs.
2
Set up
We agree on the care plan
You get clear scope, response expectations and a simple way to send us requests.
3
Keep moving
We manage the rhythm
Checks, updates, requests and recommendations move forward with a team that knows your site.
Care that fits
Start with the support your website actually needs.
Every website is different. We recommend the right level after a first review—then keep the scope, response and expectations clear.
01
For essential confidence
Website Care
For websites that mainly need dependable upkeep and someone watching the essentials.
- Routine software updates
- Backup and restore readiness
- Security and health checks
- Care summary and recommendations
02Most flexible
For websites that keep changing
Care + Support
For teams that need core care plus regular content, design and technical help.
- Everything in Website Care
- Ongoing support allocation
- Content and design updates
- Development assistance
- Priority response options
03
For proactive improvement
Growth Partner
For organisations that want the website continuously improved—not merely maintained.
- Everything in Care + Support
- Monthly improvement roadmap
- Performance and UX reviews
- Conversion-focused enhancements
- Dedicated relationship lead
Need multi-site, e-commerce or enterprise support? We will shape a plan around it.
You receive a clear scope and quote before any work begins.
Experienced, still human
Your website is looked after by people who know what comes next.
Webmasters.my is backed by Orangesoft—a Malaysian digital team supporting business, corporate and organisational websites since 2007. You get access to more than one “webmaster”: designers, developers and relationship managers work together around your site.
Business-first conversationsMulti-disciplinary teamMalaysian working hours
Selected organisations in Orangesoft’s published portfolio
IOI PropertiesCagamasMalaysia Competition CommissionAsian Football ConfederationAjinomoto MalaysiaNilai University
Verify the Orangesoft track record Portfolio credentials belong to Orangesoft, the team behind Webmasters.my.
Good questions
Before you hand us the keys.
Still unsure? Tell us what is worrying you and we will point you in the right direction.
Ask us directly01What happens in the initial website review?+
We look at the public-facing website and the concern you share, then reply with practical observations, sensible priorities and the most appropriate next step. It is an initial review—not a penetration test or a substitute for access-based technical diagnosis.
02Do you need our passwords or website access to start?+
No. We only need the public website address and a little context for the first conversation. If deeper investigation is useful, we will explain why and agree on a secure way to provide access.
03What kinds of websites can you support?+
We can assess business, corporate, e-commerce and organisational websites across common platforms and custom builds. The initial review confirms compatibility before we recommend a plan.
04Do you need to have built our website?+
No. We can take over an existing website after reviewing its platform, access, hosting and current condition.
05What can we ask your team to do?+
Requests can include content and image updates, new sections, forms, bug fixes, CMS work, technical integrations, speed improvements and other ongoing website needs within the agreed plan.
06How quickly will requests be handled?+
Response and turnaround expectations depend on the selected plan and request complexity. We make these expectations clear before onboarding, with priority options for more active websites.
07Can you help if our website has already been hacked?+
We can first assess the situation and recommend the safest recovery route. Emergency recovery may require separate scoping before ongoing care begins.
08Is this the same as website hosting?+
Not exactly. Hosting keeps the server available; website care looks after the software, content, security, performance and human support around the website. We can review how your existing hosting fits into the plan.
Your website can feel lighter
Let’s take the worry off your list.
Start with a straightforward website review. We will tell you what needs attention, what can wait, and which level of care makes sense.
Request my website reviewNo access needed for the first step. Just your website address and what is worrying you.